RESIDENT SERVICES MANAGER - Income Specialization - MULTIFAMILY
Charlesgate Property Management is seeking a smart, organized, and proactive Resident Services Manager *Income Specialization to join our growing team. This person is the primary contact for residents and the owner of all things related to resident experience. They also contribute to the overall performance of the portfolio which includes financial performance, resident retention, lease administration and compliance and resident communication.  Management services are to be performed in a high-quality manner with a sense of urgency. Clients and property must be treated with the utmost respect and hospitality. 

Summary

Reporting to the Head of Portfolio, the Resident Services Manager (Income Specialization) – Multifamily is a tenant-facing role responsible for delivering a consistent, high-quality resident experience across multiple Charlesgate-managed multifamily properties. This position serves as...