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Resident Service Assistant/Reception - Birmingham, England

Ritz Recruitment | Birmingham, United Kingdom | Posted June 26, 2026

Position Overview

Resident Service Assistant, Birmingham, B15


Temporary, £13.50ph, potentially permanent


Exciting and vibrant residential development is in need of a customer focused and proactive temporary Resident Services Assistant/Reception to support resident services, leasing, community engagement and day-to-day operations while helping to create a welcoming environment residents are proud to call home.


The key responsibilities of this role include:

  • Act as the first point of contact for residents, visitors and prospective residents.

  • Deliver outstanding customer service and resolve resident enquiries efficiently.

  • Manage reception, parcels, deliveries and resident communications.

  • Support resident events, community engagement and social media activity.

  • Assist with leasing activity, viewings, Right to Rent checks and occupancy targets.

  • Support apartment turnarounds, inspections and move-ins.

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