Avenue5 is growing, and we are in search of a resident satisfaction specialist to join our dynamic team of Fivers!

About Us

We are a vibrant, third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:


+ Listen to our associates, recognize them, and give them room to grow

+ Invest in our associates to help them become the best version of themselves

+ Approach every important decision with our associates in mind

+ Celebrate our associates’ successes and encourage them to raise the bar even higher

Summary of Responsibilities:
The resident satisfaction specialist is responsible for the day-to-day management of resident concerns, online reviews, and service recovery efforts across Avenue5-managed properties. This role serves as a liaison between residents and property operations by receiving, documenting, triaging, trac...