We are assisting our client, an established IT Solutions Provider, to hire a Resident Engineer to augment their existing Professional services team.
Responsibilities - Manage the ongoing operations of the newly implemented solution network platform & monitoring of the platform to ensure optimal performance and availability.
- Regular maintenance activities, including updates, patches, vulnerability management, and performance tuning.
- Ensure monitoring and alert mechanisms are adequate to detect system issues or security alerts.
- Ensure continuous integration with NAC (network access control) of network devices and endpoint systems.
- Ensure timely response to network security and operations incidents and provide problem resolutions to ensure SLA are met.
- Maintain operations reporting and documentation.
Requirements - Diploma/Degree holders in Computer Science, or equivalent.
- Prefer...