Position Overview

Our reservations specialists are the gems of our global contact centre located in our corporate office! Their main responsibilities are to manage guests’ phone calls and email enquiries for all hotels within the Collection. Listening to our guests’ needs and being able to address them with the most suitable options and solutions is important to create lifelong memories.

Please note we will review all applications and interviews will take place January 2026. We appreciate your patience during the festive period.

What you'll get

As a Reservations Specialist at Dorchester Collection, here are just some of the great benefits you will receive: