Company Overview / Employee Value Proposition Mama Shelter is more than a hotel-it's a lifestyle. Known for our bold design, vibrant atmosphere, and community-driven spirit, we're opening in Singapore and looking for a passionate
Reservations Agent
to be part of our team. Job Summary As Reservation Agent at Mama Shelter Singapore, you will lead the reservation process to deliver seamless guest experiences, optimize room occupancy, and support revenue growth through strategic coordination and team mentorship. Responsibilities Manage daily reservations for rooms, packages, and special offers to ensure accurate booking and prevent overbooking or underbooking scenarios Deliver professional and engaging guest service by handling inquiries via phone, email, and online platforms promptly and effectively Collaborate with sales, front office, and revenue teams to analyze booking trends and implement strategies that maximize occupancy and revenue Coordinate showroom viewings to support sal...