As a Reservations Agent at Nobu Hotel London Portman Square, you’ll be the first point of contact for our guests — helping them plan their stay with precision, warmth and a deep understanding of our hotel’s offerings. With a focus on personalised service and attention to detail, you’ll ensure every booking reflects Nobu’s crafted approach to hospitality.

You will

• Assist guests with reservations and booking enquiries
• Provide attentive, genuine and friendly service that reflects Nobu standards
• Understand all room @types, availability and hotel services
• Promote hotel facilities and upsell where appropriate
• Use OPERA proficiently to manage guest bookings and preferences
• Anticipate guest needs and offer personalised experiences and services
• Strive for excellent guest reviews and satisfaction
• Build relationships with repeat guests and recognise returning visitors
• Support and train new...