Position Overview

Holiday Inn and Suites Dubai Science Park is seeking a customer-focused Reservations Agent to join our hospitality team. This is an ideal role for professionals who are passionate about travel and guest experience, and who want to be part of a global brand committed to making every stay joyful. Situated in one of Dubai's most vibrant residential and innovation districts, our hotel is perfectly positioned to serve both business and leisure travelers.

Job Details

Location: Dubai, United Arab Emirates
Industry: Food Services - Hospitality
Function: Receptionist - Front Desk
Salary: monthly (Market estimated)
Gender: Any
Candidate Nationality: Any

What You'll Do

• Handle room booking requests by phone, email, and in person using Opera reservations system.
• Convert guest inquiries into confirmed bookings through effective communication.
• Process cancellations, changes, and no‑shows accuratel...