Key Responsibilities : Collaborate with cross-functional teams, including design, data science, and engineering, ensuring alignment and integration across project workstreams Develop and articulate comprehensive research plans, methodologies, and tools tailored to project needs Conduct primary and secondary research, including user interviews, ethnographic studies, and field research Synthesize research findings into clear insights, frameworks, and actionable opportunities Translate insights into design recommendations in collaboration with designers and other stakeholders Transform insights from research into user journeys and low-fi wireframes that deliver seamless user experiences Manage research logistics, including coordination with external agencies and participant recruitment Advocate for the user s voice throughout the project lifecycle, ensuring it remains central to the design process Leverage tech fluency to understand and align research outcomes within a data and AI ecosyst...