Position Overview
Lead Daily Operations Manage all aspects of branch operations and ensure everything runs efficiently. Maintain brand standards, portion control, and consistency across all menu items. Ensure excellent service standards and operational excellence at all times. Build and Lead a High-Performing Team Recruit, train, coach, and motivate team members. Create a positive, customer-focused work environment. Provide ongoing support and development opportunities to help employees reach their full potential. Foster teamwork, accountability, and a culture of excellence. Deliver Outstanding Customer Experiences Ensure every customer receives exceptional service. Handle customer concerns professionally and resolve issues effectively. Implement initiatives that improve customer satisfaction and strengthen brand loyalty. Manage Inventory and Resources Oversee daily inventory and stock levels. Implement FIFO (First In, First Out) practices and maintain accurate inventory records. Minimize waste and ensu...