You’ll support the management of brand reputation, narrative shaping, and crisis communication initiatives. This role sits at the intersection of research, analysis, stakeholder understanding, and sentiment monitoring. Your job: help the team anticipate, identify and analyse issues, shape conversations, and turn insights into impactful action that enhance and protect brand reputation.

Key Responsibilities

> Reputation Intelligence

• Monitor online sentiment across news, social media, forums, and community platforms.
• Track emerging topics, risks, misinformation, and public reactions.
• Prepare daily/weekly insight summaries and issue alerts, during sensitive situations.

> Strategic Analysis & Advisory

• Analyse public conversations and identify what matters for the brand’s credibility and trust.
• Translate data trends into strategic implications and recommen...