Position Overview

The Repair Technician, Warehouse Operations (WO) is responsible for facilitating and conducting repair of Encore owned equipment and supports equipment transportation, scanning, tracking, internal billing, and other warehouse functions. This position is responsible for implementing & overseeing quality control (QC) processes and updates the Service Central database in a timely and accurate manner. Additional responsibilities include maintaining spare parts inventory, documenting the repair process, and providing overall assistance to internal and external team members. The Repair Technician will report to the National Repair Manager or Director of Warehouse Operations.

Key Job Responsibilities

Equipment Maintenance

• Perform technical & cosmetic repair and maintenance on Encore equipment and road cases. Includes show related items and facility related items.

• Support all Quality Control processes and procedures.

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