We are seeking a detail-oriented and customer-focused Renewals Specialist fluent in Dutch and English to join a dynamic team in Spain. This role offers an excellent opportunity to advance your career in client management while enjoying life in either the sunny coastal town of Benalmádena or the vibrant city of Valencia.

What you will do

• Manage the renewals process for existing clients, ensuring timely and accurate contract updates.
• Build and maintain strong relationships with clients, understanding their business needs and providing tailored solutions.
• Collaborate with account managers and internal teams to maximize customer retention and satisfaction.
• Track and report on renewals activity, pipeline, and key metrics.
• Identify opportunities for upselling and cross-selling additional products and services.
• Proactively address client concerns and resolve issues to maintain long-term partnerships.