A support services firm in California is currently seeking a full time Tier I Support Engineer. The ideal candidate should have a minimum of 2 years of extensive hands-on experience with desktop support, including O365 and strong client-facing skills. Responsibilities include providing phone support and remote remediation for complex issues, troubleshooting system problems, and delivering helpdesk support. The role requires excellent communication skills and familiarity with Microsoft operating systems and desktop applications.
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