**Remote Support Technician, Journeyman**

**Category:** Service Desk / End User Services

**Main location:** United States, Virginia, Arlington

**Position ID:** J0925-0626

**Employment Type:** Full Time

**Position Description:**

CGI Federal has an exciting opportunity for a Remote Support Technician within our Intel sector advancing the national security mission through cutting edge technology. You must have a passion for keeping pace with rapidly evolving technology advancements and leveraging your knowledge on a highly collaborative team to deliver state-of-the-art capabilities.

The Remote Support Technician provides technical assistance to users from a remote location, primarily through phone, email, or remote desktop software. They troubleshoot hardware and software issues, guide users through solutions, and perform system updates. Strong communication and problem-solving skills are essential, as is the ability to work ...