Position Overview
Job Description
We are seeking an experienced ServiceNow Architect to lead the design, development, and governance of scalable ServiceNow solutions. This role will focus on customer-facing applications, enterprise integrations, and establishing platform best practices to ensure long-term success and performance.
• Architect and design end-to-end ServiceNow solutions aligned with business and IT strategies
• Lead the implementation of customer-facing applications (e.g., Customer Service Management, portals, custom apps)
• Define and enforce ServiceNow architecture standards, governance, and best practices
• Design and oversee integrations between ServiceNow and external systems (REST, SOAP, APIs, middleware, etc.)
• Collaborate with stakeholders to translate business requirements into technical solutions
• Guide development teams on platform capabilities, configurations, and customizations
• Conduct design reviews, code reviews, and ensure adherence to arc...