Magic, Inc is seeking a Customer Support Specialist to provide excellent technical support for a leading property management SaaS platform. The role involves responding to inquiries via live chat, diagnosing technical issues, and maintaining customer records. Candidates should have a minimum of one year of experience in technical support, with strong English communication skills and the ability to adapt tone based on customer needs. Full weekend availability and a reliable WFH setup are essential for this remote freelance position.
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