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Remote Jira Administrator — L1 Service Desk Support

JWay Group, Inc. | pasig, Philippines | Posted June 06, 2026

Position Overview

A technology service provider seeks a highly motivated Jira Administrator to provide Level 1 Technical Support for client requests. Responsibilities include managing technical support tickets and coordinating with development teams. Candidates should have a Bachelor's degree in IT or equivalent experience, strong communication skills, and experience with service desk applications like Jira. The role allows for remote work on a night shift schedule, offering flexibility and opportunities for growth.
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