Our Best-in-Class Implementation Team is leading the way and revolutionizing the automotive industry with 5-star customer service. With a thorough understanding of Shopmonkey products — and a specialization in Shopmonkey's native marketing platform — every Shopmonkey customer receives exceptional care and attention from our team. Please note: While this position will be remote, the expected business hours will be 8:00am to 5:00pm Pacific Standard Time.

You will have the opportunity to:

• Serve as the main point of contact during a customer's onboarding journey for Shopmonkey's built-in marketing tools (Shopmonkey CRM)


• Work closely with Sales, Implementation, and Success teams to deliver a seamless onboarding experience centered around Shopmonkey's native marketing product


• Deliver top-tier customer service and support, focused on understanding automotive repair shop marketing needs ...