Reconocida empresa is seeking a Customer Support Analyst to assist content creators from the US, Canada, and Europe. In this role, you'll resolve issues via email and create tech tickets for unresolved problems.

The ideal candidate should have 2-3 years of experience in customer support, excellent communication skills, and be comfortable using startup tools like Google spreadsheets and Slack.

This position is remote within the Americas Time Zone and requires availability between 9 am and 6 pm EST.