Omada Health is on a mission to inspire and nurture lifelong health, one day at a time. Omada's virtual care teams help individuals living with chronic conditions achieve long-term health improvements by combining the latest and breakthrough behavioral science.

Job overview:

Omada is hiring a Customer Success Associate to join our SMB customer success team supporting clients in the small-to-medium sized business segment with <
3k employees.

This person will help us implement, manage, and grow both new and existing customer base and is responsible for driving adoption, retention, and expansion for all our programs. Your day-to-day will include serving as a subject matter expert and point of escalation for all SMB customers;
building and executing plans to accelerate revenue through Omada marketing best practices;
ensure we meet or exceed enrollment forecasts;
build scalable processes to support the...