Boomerang Marketing in Cape Town is looking for an experienced Zendesk Solution Consultant. This role involves implementing, optimizing, and enhancing Zendesk platforms with a focus on AI capabilities. You'll lead Zendesk setups, optimize workflows, and support customer experience transformations.

The ideal candidate will have a strong background in CRM systems and AI-enabled tools, possessing excellent analytical skills and the ability to engage with stakeholders effectively. Opportunities for career advancement, including paths to Lead Consultant or Solution Architect roles, are available.