Description
:
First point of contact for patients or clients receiving services in the Courage Kenny Rehabilitation Institute. Ensuring the check-in process, department records and demographic information is complete and accurate. Schedules appointments for future visits.
Principle Responsibilities
SchedulingSchedules and/or reschedules patient appointments, procedures, diagnostic tests and other related appointments.Enters all scheduling documentation in the electronic medical record.Registers patients, verifies insurance and obtains prior authorizations as needed.Creates, deletes and modifies schedule versions and calendars to reflect changes in Therapist schedules.Arranges interpreter services for patients as needed.Administrative department supportProvides department reception, patient check-in and telephone coverage, routing messages accordingly.Organizes and maintains department records, manuals and patient education material...