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Regional Manager, Customer Success

Remotedxb | dubai, United-Arab-Emirates | Posted June 20, 2026

Position Overview

Responsibilities
  • Lead and develop a growing team of Customer Success Managers (CSMs) across the Asia region
  • Act as the senior customer success contact and executive sponsor for key regional customers
  • Drive customer value, satisfaction, and successful outcomes within the Defence and Intelligence sectors
  • Co‑own regional renewal and expansion targets in collaboration with CSMs and Sales teams
  • Hire and onboard world‑class talent to scale the regional presence
Requirements
  • 10-15 years of customer‑facing experience (Customer Success, Account Management, or Consulting)
  • Direct people management experience
  • Firm grounding in the defence industry (Sales, Business Development, or Program Management)
  • Experience in intelligence collection (ideally space‑based or geospatial ISR)
  • Experience in intelligence analysis and dissemination
  • Fluency in English and at least on...

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