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People Profilers Pte Ltd | singapore, Singapore | Posted June 09, 2026
Position Overview
Responsibilities - Build, maintain, and execute an Account Strategy covering customer satisfaction and business growth objectives for each account.
- Maintain an accurate forecast for incoming and outgoing revenues within your book of business.
- Document all customer interactions and activities in Salesforce and internal applications where applicable, as well as opportunities and risks.
- Develop second-tier clients into key accounts.
- Monitor and be aware of competitors product and service strategies.
- Serve as the primary point of contact for all strategic matters related to assigned global and regional accounts.
- Coordinate and align with internal stakeholders across regions (APAC primarily, with occasional collaboration across EMEA, US, and LATAM).
- Navigate and manage complex client structures, including global escalation paths and issue resolution frameworks.
- Lead regular account reviews, ensuri...