Description

Accurately receive and process authorization requests promptly, ensuring completeness and high-quality work.

Coordinate and schedule referrals and treatment authorization requests efficiently.

Secure authorizations from various insurance providers through phone, written communication, email, or fax, while adapting to evolving organizational processes.

Proactively follow up on outstanding or missing documentation needed to complete authorizations.

Arrange appointments for specialty services, diagnostic tests, Durable Medical Equipment (DME), and other support services as ordered by the primary care provider.

Manage and coordinate patient care in accordance with guidelines from multiple insurance plans, contracts, and coverage types.

Utilize different system applications to access information, schedule services, track referrals, and obtain authorizations.

Provide timely and accurate updates on authorization status by e...