Position Overview
Key Responsibilities
Assist StoreManager in all aspects of daily store operations, including merchandising, inventory control, and product launches.
Collaborate with StoreManager for product positioning, promotions, and customer engagement to meet and exceed revenue goals.
Ensure compliance with company policies, including cash handling, inventory management, and operational audits.
Team Management & Development
Lead team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines.
Assist with on-boarding and training of new hires.
Foster a collaborative, performance-driven culture with a focus on accountability and recognition.
Customer Experience Excellence
Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
Present, promote and sell products/services using effective knowledge to existin...