Position summary

The Records Associate is responsible for delivering exceptional customer service to our clients in Records services, including, but not limited to file and database maintenance, fulfilling client record requests and general records and office duties, as needed.

Job duties

• (* denotes an “essential function”)
• *Perform records services work according to established policies and procedures
• *Assess job requests, identify correct process needed to create and manage records files, and ensure appropriate completion throughout task lifecycle
• *Use established standards and formats to create new records files, conduct data entry into records management database, prepare records and records boxes for off-site storage, as necessary
• *Locate and retrieve records files, liaise with storage vendors when needed 
• *Adhere to record and document retention polici...