Position Information


Posting NumberSRGV8998

Working TitleRECORDS ASSOCIATE

Number of Vacancies1

LocationBrownsville, Texas

DepartmentRegistrar

FTE1.0

FLSANon-Exempt

Scope of Job
Reviews student records and processes student record requests. Verifies and maintains student records, provides information to students and visitors, and resolves routine and non-routine customer problems.

Description of Duties
• Reviews student records to ensure accuracy of data.
• Identifies discrepancies and determines appropriate course of action for complex issues.
• Audits, updates, and maintains records in student information system
• Processes requests for student transcripts, enrollment and degree verifications, address changes and other student records requests.
• Provides enrollment and student record assistance in person to current, former, and prospective students. Researches academic records fo...