About the Role

We are looking for a friendly and organised Receptionist to join our Reception Team at Winchester Urgent Care Clinic.

As a key member of the team, you will help provide an efficient, timely and courteous service to patients, visitors and clinical colleagues. You will play an important role in creating a welcoming environment and supporting the smooth running of the clinic.

Working closely with the Reception Supervisor and Service Delivery Manager, you will help ensure patients receive a seamless service, while completing a range of reception and administrative duties.

Hours: Friday 18:15 – 23:15 and 1 in 4 Sundays 13:15 – 18:15

Key Responsibilities

* Monitoring the electronic booking system and highlighting workload concerns

* Booking patients in on arrival

* Following up patients who did not attend appointments

* Managing expectations of patients in the waiting area

* Answering telephone enq...