Receptionist - The Mumbles Medical Practice

We are looking for a receptionist to cover full time for 5 months maternity leave July to November 2026. The role could potentially lead to a permanent post.

Main duties of the job

Full‑time Maternity cover. Candidates must be computer literate, knowledge of EMIS clinical system ready would be beneficial but full training will be provided. Good telephone manner however is essential preferably with previous experience in a surgery or NHS environment would be advantageous. Duties mainly include answering the telephone, reception desk, booking appointments, patient follow up for test results, processing of incoming correspondence.

Responsibilities

Maintain and monitor the practice appointment system

Process personal, telephone, and e‑requests for appointments

Answer incoming phone calls, transferring calls, or dealing with the callers requests appropriately

Initiating co...