Position Overview
Girl Scouts San Diego is seeking a customer-service focused Receptionist to join us at our Balboa administrative office. As part of the largest girl-serving non-profit in the country, our programs build girls of courage, confidence, and character, who make the world a better place. In this role, you will be the first point of contact for callers and visitors, and contribute to the organization through stellar customer service and administrative office support.
Key Duties:
+ Greet and assist all guests, including members, volunteers, and customers.
+ Answer, monitor, screen, and route incoming/outgoing calls using a multiple phone line system.
+ Respond to and resolve customer inquiries utilizing various systems including Salesforce, Doubleknot, Active, and others.
+ Provide administrative support including filing, records management, reporting, preparing letters, mailings, and packets, receiving and distributing mail, and other rel...