Responsibilities

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Operate switchboard or telephone system.
• Order office supplies.
• Record and relay information.
• Schedule and confirm appointments.
• Send invoices.
• Maintain work records and logs.
• Receive and issue payments.
• Perform clerical duties such as filing, sorting and distributing mail.
• Answer telephone calls and relay messages.
• Arrange teleconferences.
• Calculate billing charges.
• Provide directory assistance.
• Provide emergency services.
• Relay service to persons with disabilities.
• Deliver overall customer service.

Qualifications

• No degree, certificate or diploma required.
• Computer and technology kno...