Overview

The primary purpose of this position is to attend to and greet visitors and answer telephone calls. It is limited to clerical duties only and located in the Reception/Administrative area. This position has no clinical involvement or duties of any kind.

Responsibilities

• Provide general administrative and clerical support.
• Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
• Answer telephone calls, take messages, or forward calls.
• Check visitors in and direct or escort them to specific destinations.
• Inform other employees of visitors’ arrivals and cancellations.
• Maintain visitor sign‑in log.
• Handle incoming and outgoing mail.
• Schedule appointments and maintain meeting room bookings.
• Maintain and tidy the reception area.
• Perform other duties as assigned.
• Agree not to disclose resident’s protected health information...