Receptionist

• Deliver a warm welcome: Greet guests upon arrival and complete the check‑in process, verifying details, assigning rooms, issuing keys, and providing welcome materials or bell‑service assistance.
• Support efficient check‑out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point‑of‑sale system accurately.
• Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.
• Promote hotel services: Use up‑selling techniques to recommend hotel amenities and maximize room and service revenue.
• Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications.

Qualifications

A passion for spreading the light and warmth of Hospitality .

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