Job Summary

We are seeking a friendly, professional, and customer-oriented Receptionist & Customer Service Executive to manage front desk operations and provide excellent customer support. The candidate will be responsible for welcoming visitors, handling inquiries, answering calls, coordinating appointments, and ensuring smooth daily front office operations.

Key Responsibilities

• Welcome and greet visitors, customers, and guests professionally.
• Manage front desk operations and maintain a pleasant reception area.
• Answer and direct incoming phone calls and messages efficiently.
• Handle visitor registrations, appointments, and meeting arrangements.
• Receive and distribute mails, parcels, and documents.
• Attend to customer inquiries through phone calls, emails, WhatsApp, and walk-ins.
• Provide accurate information regarding company products and services.
• Handle customer complaints and feedback pr...