Position Purpose

As the first point of contact for our stakeholders and clients, you will be instrumental in upholding our professional reputation. Your role is central to ensuring seamless front‑office operations, providing essential administrative support, and overseeing facilities management to maintain an efficient workplace.

Qualifications

• Education:
  • High school diploma or equivalent (required).
  • Certification or diploma in office administration, business management, or a related field (advantageous).

Experience

• Previous experience as a receptionist, preferably in healthcare or insurance/medical scheme administration.

Front Office Management

• Welcome and assist members, providers, and visitors in a courteous and professional manner.
• Answer, screen, and direct incoming calls promptly.
• Manage reception area to ensure it is...