Location:

We are not your average collections team! At KeyBank, we pride ourselves on being client advisors.

Training Hours and Location
100% on-site at our office in Amherst NY. 

Monday – Friday between 8:00am and 5:30pm ET

Regular Working Hours and Location
Hybrid – In-office on Tuesdays & Wednesdays each week
Monday – Friday between 8:00am and 9:00pm ET & 1 Saturday per month from 8:00am – 12:00pm ET

Shifts available:
Mostly Days: Mon-Fri 8am-4:30pm. One late shift a week, 12:30pm-9pm, required. Can choose day from Tuesday, Wednesday or Thursday and can work more than one late shift if desired. Rotating Saturdays 8am-12pm.

Essential Job Duties

This role primary focus is in the Real Estate Collections and Recovery area and covers a broad range of responsibilities and duties: