Description

Essential Functions: Tasks that must be performed by the person in this job.Reasonable accommodation(s) may be requested to enable individuals to perform the essential functions.

• Diagnose, troubleshoot, discuss, and resolve wireless communication equipment questions and problems with customers in a positive and efficient manner in person on customer's site, by phone, e-mail, and at Day Wireless Systems' shop location.

• Perform required diagnostic and analytical tests to diagnose and repair wireless communication equipment such as dispatch consoles, paging infrastructure, and trunked radio systems, and mobile installations.

• Analyze and comprehend diagnostic test results and use to repair and program radios and wireless equipment.

• Work with customer to determine deadlines, urgency, timeline, and schedule of completing repairs, maintenance, and programming with cus...