A leading company in customer experience management is seeking a Quality Manager to drive and manage quality assurance initiatives. The successful candidate will ensure the adherence to the organization's BEST QA standards while boosting operational effectiveness through data analysis and collaboration across teams. Applicants should ideally have management experience in BPO and relevant quality certifications, along with a proven track record of delivering improvements in quality within a fast-paced environment.
#J-18808-Ljbffr