Our client, a leading customer communications company, is looking for a Quality Manager to join their team in Sunderland.

Our client is a dynamic and forward-thinking organisation committed to revolutionising the way our clients do business. They specialise in digital transformation services, helping clients transition from traditional paper-based processes to cutting-edge digital solutions.

They are recruiting for a Quality Manager to drive an ‘in process quality checking’ culture that strive for right first-time quality. To be the champion of driving internal and external quality of service across the site for our clients and instilling a quality champion ethos in finding errors and rectifying them before they have any further impact and driving improvements.

Main Duties: