The Quality Manager is responsible for leading and owning site-wide quality performance, including the Quality Management System (ISO 9001), customer quality, supplier quality, and internal quality processes. This role ensures compliance to all applicable standards while driving measurable improvements in product quality, yield, and cost of poor quality.

The Quality Manager serves as the primary point of accountability for customer quality, including management of customer complaints, RMAs, and corrective actions, ensuring timely resolution and sustained corrective measures. This role partners cross-functionally with Operations, Engineering, and Supply Chain to identify and eliminate root causes of defects, improve process capability, and ensure consistent product performance.

In addition to maintaining the QMS, this position drives a proactive quality culture by leading internal and external audits, developing robust inspection and process control strategies, an...