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Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow.
Warranty Management
Ensure timely and accurate response on customer service requisitions, employee workload tracking, service plan completion, quotation and customer follow-up.Cooperate with the service team to achieve service planning and maintenance goals. Make decisions that are consistent with customer focus leadership, integrity, quality, urgency, and teamwork.Arrange practical equipment, service and product training.Effectively handle customer complaint requests, including receiving classification, investigating root causes, coordinating resolution and following up feedback, providin...