Perform trending and analysis of customer complaint data

Drive investigations and manage deviations and NCMRs from initiation to disposition

Perform and lead RCAs through cross functional team involvement

Support the development and maintenance of manufacturing quality control processes for new and existing production areas

Support supplier quality management with respect to desk audit and quality agreement creation, execution and review via direct customer contact

Maintain process Failure Mode and Effects Analysis for new and existing production areas

Manage CAPA creation and ensure adequate effectiveness

Improve existing procedures to align with cGMP and regulatory requirements

Interpret and properly apply all applicable regulatory requirements

Improve quality culture through sit...