Voice Platform-Quality Control Specialist

About Wonders Corporation

Wonders Corporation is a technology-enabled service company headquartered in New York City. The company specializes in providing ordering taking, marketing, social media management, and data analytics for the restaurant industry.

Job Description: Voice Platform-Quality Control Specialist

Voice Platform-Quality Control Specialist ensures the overall quality of products including services by implementing and maintaining effective quality control processes and feedback systems.

Duties and responsibilities:

● Execute the planned quality processes and monitoring in day-to-day operations.
● Gather relevant data to monitor the performance of processes and products.
● Conduct audits and reviews to assess conformance to quality standards and processes
and identify non-compliance.
● Analyze the collected data to identify trends, patterns, and opportunit...