Role Purpose
Vet prospective customer documentation per Vodafone policies.Liaise with other national agencies, to enable vetting decision-making.Continuously monitor and recommend new ways to minimize risk of onboarding bad customerMonitor EBU quality metrics to meet business objectives. Core Competencies, Knowledge And Experience
Able to work independently, self-directed, and solutions-orientedAnalytical thinking and good decision- making skillsRelevant experience in Telecom industry and post-paid customer life cycle managementCustomer-focused and commercially awareProcess Re-engineering skillsStrong relationship management skillsExcellent numeracy skills Key Performance Indicators
CXX KPISProcess compliance Skills
Dynamic Prioritisation and Multi Tas...