At CrossCheck, a Quality Assurance Evaluator is responsible for conducting thorough, unbiased, on-site assessments of food and hospitality operations to ensure excellence in service, safety, and compliance.

Key Responsibilities

Evaluators at CrossCheck focus on the following core areas during their assessments:

1. Food Quality & Safety: Measuring taste, consistency, and visual appeal while reviewing compliance with regulations like ServSafe, HACCP, and the FDA.
2. Guest Experience: Evaluating staff responsiveness, professionalism, and overall service execution.
3. Operational Compliance: Verifying adherence to contract standards, service-level agreements (SLAs), and internal operational policies.
4. Facility Inspections: Assessing the cleanliness, upkeep, and functionality of equipment and facilities – both front and back of house.