This is a remote position.
PERMANENT DAYSHIFT, REMOTE/WFH-PHILIPPINES
Job Description : Safety Audits / Quality Analyst
Fulltime, 40 hours weekly
VA Rate : $10AUD per hour
Business Unit: Org's Customer Support Centre
Reports to: Leading Hand Tradesman / Job Scheduling Coordinator
Primary Systems: HubSpot (The Brain) & Simpro (Technical Data)
Role Summary
This offshore role functions as the Customer Support Call Centre and Quality Assurance. Our CSCC serves as the primary point of contact for clients requiring technical assistance, effectively acting as a filter for the Job Scheduling Coordinator and the Leading Hand Tradesman. By providing immediate desktop technical support—such as troubleshooting Wi-Fi disconnections, inverter resets, o...