Key Accountabilities

• In-depth knowledge of UAE VISA processes, work permits, labour regulations, Emirates ID, residence permits and UAE government portals such as ICP, MOHRE, GDRFA, etc.
• Strong liaison and coordination skills with government departments, free zones, visa partners, clients and local authorities to ensure smooth processing of official documentation.
• Expertise in managing end-to-end crew mobilisation including visas, medicals, biometrics, work permits, travel cards, security passes and document verification.
• Ability to prioritise urgent cases, manage multiple deadlines, resolve visa‑related issues and ensure timely completion of operational requirements.
• Proficiency in maintaining visa trackers, quota management, PR GRN processing, expense monitoring, compliance records and preparing regular management reports.

PRO Responsibilities

• Coordinate with our visa partner and ensure that he gets p...