This position is responsible for overseeing provider schedules and scheduling both initial and follow-up appointments for clients in the psychiatry department. Some tasks may be considered as a shared responsibility with either nursing staff or reception staff
Essential Functions:
Scheduling initial appointments, follow-up appointments, and rescheduling cancelled appointments for clients. Either by phone when they call in or in person after an office visit. Ensure that they are putting clients into the providers schedule in 20-30 minute increments throughout the course of the provider’s day. Proactively monitoring all psychiatric department provider schedules. The scheduler will look at provider schedule no less than 3 days in advance to make sure that all open appointment slots are filled. If there are open appointment slots, the scheduler will contact the clients on the waiting list to fill open slots. Maintain a list...